To process a return please follow the three steps below:

1) Before returning, please call customer service at 678-212-5160 for a Return Authorization (RA) number. You must write the RA number on the outside of the package you are returning. Returns without a RA number may be refused and sent back to you.

2) If the item you are returning was shipped in error by Beauty Bar, we will send a UPS label to retrieve your package. For all other returns (including warranty items) the customer is responsible for shipping costs. Please insure your package if returning via postal service in case it gets lost or is damaged.

3) All items must be returned in their original packaging, including any documentation, and must be in new, resellable condition.

Upon receipt of the returned item we will either credit your credit card or, if you paid by check or money order, we will send you a refund check. If you prefer we can also apply the credit to your Beauty Bar account for future orders.